MAS Body Health and Fitness Ltd is committed to
ensuring that your privacy is protected. Should we ask you to provide certain
information by which you can be identified when using this website, then you
can be assured that it will only be used in accordance with this privacy
statement. MAS Body Health and Fitness Ltd may change this policy from time to
time by updating this page. You should check this
page from time to time to ensure that you are happy with any changes. This policy is effective from
WHAT DATA DO WE COLLECT?
We collect all of the information which you submit to us. For example, when you sign up as a member with us, register your interest on our website or when you communicate with us in any way. This information will include your name, date of birth, gender, e-mail address, mobile phone number, contact details, account and payment details, information about your membership and gym visits including classes you’ve attended, your general health and fitness information (which may include sensitive personal data) and any purchases you’ve made.
From time to time we may access publically available information about you on the internet to assist in fraud prevention, for identity verification (such as to confirm we have the correct address details for you) and for marketing purposes, as set out in more detail below.
Our websites are not intended for children and we do not knowingly collect data relating to children.
All payment details are collected and secured by GoCardless ltd, our payment provider. GoCardless ltd is a committed partner to protecting us, our business and you as our customer GoCardless ltd combines technical and physical safeguards with employee policies and procedures to protect your and our information. For more information please see GoCardless ltd privacy statement.
WHAT DO WE DO WITH YOUR DATA?
MAS Body Health and Fitness Ltd use your personal data:
- to sign you up as a member and to maintain your membership details
- to provide goods and services to you;
- to make a tailored website available to you;
- to manage any account(s) you hold with us;
- to verify your identity;
- for crime and fraud prevention, detection and related purposes;
- with your agreement, to contact you about promotional offers, events, products and services which we think may interest you;
- for analysis, insight and research purposes - to better understand your needs and ensure we are giving you what you want;
- to enable us to manage customer service interactions with you; and
- where we have a legal right or duty to use or disclose your information (for example in relation to an investigation by a public authority or in a legal dispute).
HOW DO I OPT OUT OF RECEIVING MARKETING EMAILS
We use a third-party provider, MailChimp, to
deliver our newsletter. We gather statistics
around email opening and clicks using industry standard technologies to help us monitor and
improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You
can unsubscribe to mailings at any time by clicking the unsubscribe link at the bottom of any of
our emails. As part of signing up to our mailing list, we collect personal information. We use that
information to tell you about the services you’ve asked us to tell you about and to check every
now and then that you’re happy and satisfied.
As you navigate our site, your preferences are remembered through the
temporary use of “session” cookies. Cookies enable our systems to gather
information about your browser as well as monitor the navigational patterns you
take while browsing the site. MAS Body Health and Fitness ltd website users
have the option to accept or disable cookies at any time through their
browsers. If you choose to disable your cookies, your user experience may be
ACCESS TO YOUR PERSONAL INFORMATION
The accuracy of your information is important to us. You are entitled to view, amend, or delete the personal information that we hold. This can be done in your account settings. Alternatively you can make your request at: firstname.lastname@example.org